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Dear Ms. Hearne, Thank you very much for the great feedback. Not too fancy, user friendly. More than 20 years ago, Sewell wrote a best-selling business book, Customers for Life, espousing his customer-friendly views and giving him national prominence as a sophisticated "gentleman dealer.". Would you like us to send you price alerts? I have not gotten a chance to go to the dealership and complete a purchase, but I do most of my shopping online and Chris M. has been very friendly and helpful, and was quick to respond to my emails. The features of this vehicle are just what I wanted. Sincerely, Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. Anytime you visit our Web site, we may gather certain non-personally identifiable information regarding the means you use to access our site. CARFAX One-Owner. Use our tools to contact the dealership to schedule Sewell Cadillac of Dallas. This information enables us to determine which areas of the Web sites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Learn what it means to be a "Customer for Life" in any of our Texas locations today. Visit us at: 6280 State Highway 121 Frisco, TX 75034. Join to view profile Sewell Automotive Companies. Upon pick-up, I was offered a complimentary water and chocolate for my drive home. Dropped my car off for repairs in the morning. I appreciate the valuable feedback that you also provided. What got us to where we are today is taking care of our customers and our [employees], Carl Sewell III said. Sewell Cadillac of Dallas. also have an incredible staff of highly trained professionals that will This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region. Consent is not required to purchase goods/services. 1972: Satin Steel Metallic 2023 Cadillac LYRIQ Luxury Electric Drive Unit 1-Speed Automatic RWDSee this 2023 Cadillac LYRIQ Did multiple credit inquiries without authorization. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. customers. I purchased a 2017 XT5 from a Ford dealership in 2021. Be very careful with Vera. Found a used vehicle online, and sent an email of interest on Easter Sunday. THE CT5 IS THIS YEARS CADILLAC TOP SEDAN IT OFFERS IMPRESSIVE STYLING WITH A BEAUTIFUL 2 TONE INTERIOR. Everything was not great. Was best car buying experience in 20 years! Thank you Sewell!! Want to share your experience with this dealership? From left: Dennis Nobles , General Manager, Sewell Cadillac of Houston; Susan Smith, Vice President, Katy ISD Education Foundation; Lance Baker . A GREAT VALUE FOR THE MONEY. Ella was great! You also agree to our Privacy Notice. Very good service. David was superb the deal was very good and he spent time explaining the technology to me, he allowed me to take the SUV to another dealership to compare, that is one of the reasons I came back to sewell!! For more information on how we collect and use this information, please review our Privacy Policy and Review our Terms. While his father brought integrity to a business not known for it, Sewell weaved those beliefs into daily operations, becoming a high-profile industry advocate for customer satisfaction. LOUIE VERA WILL SEND LAWYERS AFTER YOU. 1941: Our dealership may use other companies and individuals to perform certain functions on our behalf. Cadillac auto loan assistance to help them find the lowest interest rate Satin Steel Metallic 2023 Cadillac LYRIQ Luxury Electric Drive Unit 1-Speed Automatic RWD** NAVIGATION **, ** BLUETOOT VIN: 1GYKPMRK0PZ001200 Stock: P1768 Certified Pre-Owned: No Listed since: 01-28-2023, Located in Atlanta, GA / 897 miles away from Minneapolis, MN, VIN: 1GYKPMRK6PZ001363 Stock: DTA23244B Certified Pre-Owned: No Listed since: 02-25-2023, Located in Rahway, NJ / 1,008 miles away from Minneapolis, MN. Sewell Cadillac Collision Center of Grapevine Business Management Mr. Justin Nichol, General Manager Contact Information Customer Contact Mr. Justin Nichol, General Manager Additional. We use this information to help diagnose problems with our server, administer the Web site, and compile broad statistical data. How is Sewell Cadillac of Grapevine rated? A few years later, Sewells father died, and the former psychology student became chief executive of a Dallas Cadillac dealership at age 28. My first Cadillac (66 years old) and Wow what a car. Thank you for sharing your experience, JFortenberry2005. Sewell Service Department Every vehicle needs service, but not every dealership makes service as convenient as Sewell. All you need to do is fill out our 10 speed auto shifts very smoothly. (who could not have been nicer) and told him what we were looking for. Price was not an issue when I was shopping. THERE IS A LOT TO SAY HONESTLY. We wont lose sight of that., Carl and I, being optimistic and full of energy, hope to have a breadth of brands under the Sewell name, Taylor said. name, e-mail address, etc.) Thank you again, and I look forward to speaking with you. 10-03-2022. 3.5 (92 reviews) 7310 Lemmon Ave Dallas, TX 75209. Thank you again, and I look forward to speaking with you soon. It is an approach influenced by luminaries like Stanley Marcus, W. Edwards Deming and J. Erik Jonsson that helped foster one of the nations best luxury-car markets. Receive pricing updates, shopping tips & more! Dallas' Sewell Automotive savors a century of wheels and deals Sewell Cadillac of Dallas - Dallas, TX | Cars.com General Sales Manager He promised me you are the first in the line if the car does not sell. It is important to us that we address your concerns at a time that is convenient for you. Thank you again, and I look forward to speaking with you soon. General Manager at Sewell INFINITI Dallas Dallas-Fort Worth Metroplex. 1989: As our Web sites have been designed to take advantage of the use of cookies. Down to earth and great sense of humor. I traded my 3 year old 2019 Blazer to get a new CT5-V Series. financing of the vehicle. Drove fantastic and very nice. Sewell Automotive: Employee Directory | ZoomInfo.com THEY MAKE EMPTY PROMISES 2023 Cadillac LYRIQLuxury 4dr SUV. They gave me a 2022 XT5 loaner. He let him know that we were looking to test drive a 2021 Escalade. Located in Dallas, TX / 852 miles away from Minneapolis, MN. Corey Riley Our dealership uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our Web sites. Ive been there 3 times, $5,000 on top of trade in is bs and false, theyll either tell you new only when page said its used as well, or on a vehicle thats paid off (ad says even if youre under! 1998: VIN: 1GYKPMRK2PZ001716 Stock: CP2568 Certified Pre-Owned: No Listed since: 02-19-2023, Located in Vero Beach, FL / 1,392 miles away from Minneapolis, MN. Only issue they didnt take the dog hair off the roof which was covered. We even give you the option of not making a reservation at all. More bully tactics. Lied to me about trade in. After graduating from Southern Methodist University and completing a stint in Company Profile At a Glance Established: 1911 Number of Stores: 18 Number of Franchises: 21 Annual Vehicle Sales: 50,000+ Number of Associates: 3,500+ Cities Austin, TX Dallas, TX Fort Worth, TX Grapevine, TX Houston, TX McKinney, TX I had saved other cars but his prompt, friendly correspondence makes me want to do business with this establishment! They even gave me water and chocolates when checking out. Sewell Sr. buys Village Cadillac at Preston Road and Mockingbird Lane, renaming In 2011 we continued to be honored by Cadillac as the only dealership to make Master Dealer for 38 consecutive years. General Manager - Sewell Automotive Companies - LinkedIn One Saturday shortly after the end of World War II, 800 people swamped Carl Sewells dealership in Dallas, clamoring for new cars. Sincerely, What days are Sewell Cadillac of Grapevine open? We collect and maintain the personal information of our consumers for our use and our subsidiaries. They will not protect you and do the right thing. We had an excellent experience. I would not recommend to buy cars from this dealer, take your business to some place else. What is hard to understand is how my insurance is paying for the total loss, and I'm getting sued by the Vera driver. Infiniti for the first time. Good luck. They are not honest and do not care for you as a customer. VIN: 1GYKPMRK2PZ000369 Stock: P1769 Certified Pre-Owned: No Listed since: 01-28-2023. Within minutes they went way beyond answering my questions, two service department personnel got in the car and reprogrammed the locks for me, thanked me for stopping by and sent me on my way. Blake Thompson Assistant to the General Manager Kimbell Gin Machinery Dec 2008 - Dec 2013 5 years 1 month. I would highly recommended Sewell to all of my friends. Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners. Thank you for sharing your experience, Mr. Moore. I would welcome the opportunity to discuss this experience with you and gain additional feedback. If we do decide to purchase, we will definitely go with Kevin at Sewell. Heated seats. Carl Sewell III is general manager of Sewell Lexus in Dallas, and Jacquelin Sewell Taylor runs Sewell Cadillac, the companys flagship stores. We hope you enjoy your new Cadillac CT5V Blackwing. Even more important to Sewell, his 30-year-old daughter, Jacquelin Sewell Taylor, and 28-year-old son, Carl Sewell III, are running key pieces of the auto group. Very classy, stylish and responsive. �������� We appreciate you taking the time to provide the great feedback, Mrs. Herriage. This is the best driving Cadillac I've been in & just to reiterate, has a sporty feel. service. I am sorry to hear about your experience, and I would welcome the opportunity to discuss this with you. If you have questions or want to know prices, offers, discounts, available auto parts for car repair in Dallas, TX, feel free to contact Sewell Cadillac at (972) 386-2992 or visit the office. Carl Sewell Sr. opens a Ford store in Odessa. I would NEVER return here to buy and if you don't care for the high pressure furniture store stalking sales I suggest you go elsewhere. I strongly recommend this wonderful . The owner, Louie Vera, is not trying to bully my family and me with scare tactics. Frisco, North Texas Cadillac The most enjoyable part of all of this is seeing the long-term future through our childrens eyes and recognizing how lucky we are to be in Dallas, said Sewell, who plans to focus on future acquisitions. We are glad you had a good experience with Steve Cauthon, Chris Allen, and the team at Sewell Cadillac of Dallas. the E-Mail Reminder Service). Please call me at 214-956-2215 or email me at bthompson@sewell.com. We?ve won the Jack Smith Leadership Award every year since its inception for Cadillac. sewell. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition. when you enroll in one of our E-Mail Reminder Services, request information, or use any of the other interactive portions of our Web sites, is securely maintained on our Web server and internal systems. We Frisco, TX aspirants are welcome to Crest Cadillac, Great people, great environment, knowledgeable staff, great selection, overall a 10 rating just plain and simple. It was also one of the first dealerships to open its service department on Saturdays. IF YOU EVER DECIDE BUYING A NEW OR USED CAR FIND DAVID. A special thanks to LeRon Walker. We will pass along the positive feedback to the Sewell Cadillac of Dallas team. We met with Raymond Basye (who could not have been nicer) and told him what we were looking for. in 6 reviews, It was honestly one of the best car buying experiences I had ever had buying a car. in 7 reviews, I enjoyed purchasing my new escalade at Sewell Dallas. in 3 reviews. Sincerely, Sewell Careers I was excited to buy a car from Sewell Cadillic of Dallas on 01/26/19, experience was great and made me feel at home during the time of sale. Calls may be prerecorded. Our Cars.com Vehicle Test Team has awarded the ${make} ${model} Our dealership may use a browser feature known as a "cookie." Most families just dont stay in business that long.. 1967: Thank you again for taking the time to speak with me. Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified. No. Sewell Cadillac of Grapevine accepts credit cards. 496 followers 487 connections. They have a customer for life. The 360hp V6 feels willing, able & smooth. Justin Nichol 1979: Dear McGurkma, Louie Vera thinks he is [non-permissible content removed] sending people to scare us. MR. Nelson said let me work some number, I will give you a call back. It?s been professional since day one! As he had a great reputation on the forums and groups, it helped ease my mind and having spoken with him a few times, I felt confident that I made the right decision. Yesterday I received another letter from Vera's lawyer with more threats. Thank you for sharing your frustrations with us. Sewell Automotive corporate office is located in 7800 Lemmon Ave, Dallas, Texas, 75209, United States and has 2,309 employees. It is feedback like yours that allows us the opportunity to improve our operations. Saadallah El-Jundi - General Manager - Sewell Village Cadillac Dallas Please let me know if I may be of any assistance in the future. Is Dallas becoming unaffordable due to rising housing costs, inflation and stagnating pay? Calls may be prerecorded. Sincerely, I think that launched us in a lot of ways, Sewell said. I have now stopped driving my vehicle, started pursuing other legal options. So I just happened to call Sewell first, because the car had the Sewell logo from the original owner. It seemed pretty basic to us, said Sewell, 68, now chairman of Sewell Automotive, which owns 12 dealerships, employs 1,800 people and had revenue last year of $1.2 billion. If you are visiting our Web site from a location outside of the U.S., your connection will be through and to servers located in the U.S. Any information you provide during your visit will be processed and maintained on our Web server and other internal systems located within the U.S. Our Web sites contain links to other sites. Cadillac Certified Pre-Owned Vehicle with 5 year Unlimited Mileage, Limited Warranty, Active Cruise Control, AKG Studio 19-Sp VIN: 1GYKPMRKXPZ001088 Stock: 35811 Certified Pre-Owned: Yes Listed since: 01-27-2023, Located in Henderson, NV / 1,287 miles away from Minneapolis, MN. We will pass along the positive feedback to Scott Dulin and the Sewell Cadillac of Dallas team. You also agree to our Privacy Notice. Thank you! The auto business is becoming tougher, more competitive and more Internet-based, but Sewell remains optimistic about dealerships role in it. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties. in Frisco, Dallas, Plano, Texas. It has all of the modern conveniences. A video walkaround of this car may be available On the way to return my car, the Vera Cadillac driver was involved in an accident that ended with my Escalade declared a total loss. Gorgeous lines, ample lighting and a decent sized trunk make this your next favorite sedan. Matt Gilleland Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. Click here to find out how much your ride might be worth. If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we've collected about you at any time. Added a service contract I didn't want. We value all feedback at Sewell, and your satisfaction is our highest priority. Our dealership collects information online primarily to provide our visitors with a more relevant experience on our sites. Experience Sewell Cadillac of Dallas - New & Used Cadillac Dealer Thank you for sharing your frustrations with us. Certified cars are manufacturer warrantied and typically Nothing but positive things to say about this dealership! dealership at 28. Certified. Whoever is reading this please ask for him. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you've provided. Thank you, Ethan. from the back of their hardware store/stable/movie theater in Arlington. Sewell Cadillac of Grapevine is open Mon, Tue, Wed, Thu, Fri, Sat. They saw men with guns on our property trying to take our car and the police lights outside. 6280 State Highway 121 Frisco, TX 75034. You can experience our service at 18 dealerships across Austin, Dallas-Fort Worth, Houston, and San Antonio. By Ms Emily Caroline Hearne from Dallas, TX, By Mrs Cheryl Dianne Herriage from Dallas, Tx. I would welcome the opportunity to discuss this experience with you and gain additional feedback. Sewell Cadillac of Grapevine. DO NOT TRUST VERA MOTORS. Blake Thompson I took the vehicle in for regular oil changes & service throughout the warranty period, then used a shop closer to me after it expired. We are different from your typical car dealership. ), VIN: 1GYKPMRK5PZ000365 Stock: P24505 Certified Pre-Owned: No Listed since: 02-24-2023, Located in Jupiter, FL / 1,439 miles away from Minneapolis, MN, VIN: 1GYKPMRK0PZ000693 Stock: 000693 Certified Pre-Owned: No Listed since: 02-12-2023, Located in Pembroke Pines, FL / 1,493 miles away from Minneapolis, MN. When I began to research it, I found out this is a known issue for cadillac and many recalls have been issued to correct it. demands and take care of all their car needs from the sale to We are glad you had a great experience with Dustin Callaway. The leather black & white interior has a hi-end look & feel, plus heated & ventilated seats. Thank you again, and I look forward to speaking with you. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. At your convenience, please call me at 214-956-3623 or kbtaylor@sewell.com. I was referred to Dustin from on some facebook forum posts and I have nothing but positive words to say. While it was there, they called to tell me about another repair that needed to be done and it was still under warranty so they fixed it too. I wondered what the cost difference would be if I called a Cadillac dealership. a virtual appointment! Thank you for choosing Sewell; we look forward to serving you again. General Manager I call back next day they said the car is available for sale, I give them the OK on the asking price and asked to send me wire instruction, in the couple minuets the salesman called me and said the car sold. This car is likely to sell soon based on the price, features, and condition. Over the years, Sewell has become one of the most influential dealers in the U.S., serving on automaker product committees and meeting regularly with top auto executives. General Sales Manager Sewell Automotive Companies Jul 1981 - Present41 years 7 months Dallas, Texas GM Sewell Infiniti Dallas Nov 1998 - Jan 201314 years 3 months Sewell Cadillac 17 years 5 months Preowned. We value all feedback at Sewell, and your satisfaction is our highest priority. RMR 4x4 (859 mi away) Bluetooth. with the smallest down payment. Lexus awards its first Dallas franchise to Sewell. Great power and comfort with all the latest technology. Towbin Dodge, located in the Valley Auto Mall in Henderson, is pleased to offer this Stellar Black Metallic 2023 Cadillac LYRIQ Luxury for purchase, t GOD AWFUL EXPERIENCE. Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information. Pushiest Sales Staff EVER. answer all of your questions along the way. Lots of room for a sports sedan. I had the pleasure of interacting with Mister Nathan Redden your finance manager, he provider awesome customer service. 2010-11: I was interested in the 2019 Toyota RAV4 with almost 84,000 miles on it, it was a corporate owned vehicle but I looked past it because of the price being listed as $20,500 and kept up with services. This information may be used to provide you with information you've requested about our company, our products and our services, or to provide you with special notices. Thanks! Sewell Collision Center of Houston. Please call me at 817-912-3039 or email me at bmoorehead@sewell.com. I have loved my Sewell experience and will remain loyal to this brand for life! You can get more information about this car from your couch through Before manufacturers insisted that we pay attention to customer satisfaction, Carl Sewell was on top of that issue.. upon request. Our dealership will not share any information you've provided to us with anyone without your consent other than to provide the service you've requested. He even slipped a paper in the middle of some other items for me to sign saying I agreed it was a perfect 10so when I come back and blast them on the survey they can pull that piece of paper out and be like but he said everything was great. Sewell Cadillac of Dallas 2019 . We appreciate you taking the time to share your experience, and we look forward to serving you again. We are glad to inform you that we have also been helping all People never forget it.. gets Thank you for being a loyal Sewell customer, we look forward to serving you again. I said really! After graduating from Southern Methodist University and completing a stint in the Army Reserves as a tank wheel-track mechanic, Sewell joined the familys dealership as a manager in 1967. Email. 16, 2011: The company Our mission is to ensure that each of our customers from Dallas and Frisco, TX areas should receive exemplary service and leaves our Frisco Cadillac car dealership 100 . Structure My Deal tools are complete you're ready to visit Crest Cadillac! Thank you for sharing your experience, Mr. Chaney. Sewell Cadillac of Dallas | Facebook The company If you have questions or want to know prices, offers, discounts, available auto parts for car repair in Dallas, TX, feel free to contact Sewell Cadillac at (972) 386-2992 or visit the office. Service Manager To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites. Compared to Mercedes, BWM the CT was best. fees, lien fees, or any other fees that may be imposed by a governmental agency in connection with the sale and He sought help from an older second cousin, John Sewell, who had an MBA from Harvard and was close to young Carl. I was greeted by a service representative, whose presentation was courteous and professional. They do not represent a financing offer or a guarantee of credit from the seller. 214-956-3643 Absolutely love the exterior and interior bells and whistles. The entire deal from placing the order to signing the paperwork was easier than buying a car from my local dealer. The car is nicely equipped & lovely to look at inside & out. I drove 4 hours to purchase there, and everyone was very professional and always made sure you were being taken care of. This car is definitely on my top 5. should know that this will also help them pre-qualify for a new or used auto loan from us too. Above and beyond what I expected and am use too, Will continue to use Sewell for all my car needs, Mister Redden totally ease my mind about my warranty decision. Cadillac shoppers should know that our Our dealership will take reasonable physical, electronic and managerial measures to safeguard and secure any information you provide to us (e.g. No accidents, Personal use only. Tuesday morning I received a call from director of sales enquiring what my concerns was about my car, I told him that I would like to look at returning my car back, paying for the miles put on the vehicle and return my down payment and buy different vehicle? At your convenience, please call me at 214-956-2215 or email me at bthompson@sewell.com. At least not from them. By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Thank you !! On the sticker, it said "As Is, No Warranty". Any information you provide to us (i.e. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Mr. Douglas, 14069. It seemed like a great deal anyway so I bought it. Needless to say, I took it there. I have full trust taking my jeep here. Apparently my vin wasn't one that was recalled. Make the most of your secure shopping experience by creating an account. When you inquire, they tell you the car is sold then offer to order you one. Examples include administering e-mail services and running special promotions. We hope you enjoy your new vehicle. These are the dealerships in Sewell Automotive Cos.: Sewell Infiniti of Fort Worth opens in November. Used Cadillac CT5 for sale in North Richland Hills, TX under $99,973 home delivery on some or all of its cars. New White 2023 Cadillac CT4-V 4dr Sdn Blackwing for sale: 1G6DL5RP4P0460362 But he also began a series of discussions with retail and business leaders whom he respected such as Marcus, chairman of the board of luxury retailer Neiman Marcus; Deming, the international teacher and consultant who developed the science of quality; and Jonsson, the co-founder of Texas Instruments and influential mayor of Dallas. The Vice President of Vera, Richard Gonzalez, has sent me countless emails detailing how my insurance will NOT be used for about six months, but I came to find out that was not true. After four years of war and no auto production, they were eager to buy any Lincoln or Mercury left on the downtown lot or at least put a deposit down for the next one to arrive. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

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